1 (edited by maltyx 2015-02-24 14:08:46)

Topic: Windows Agent v.2.3.15 keeps crashing

Windows Agent v.2.3.15 keeps crashing while running a Discovery or SNMP inventory jobs. Strawbeery Perl application error ...

Windows 7 64-bit (Agent is also 64-bit version)
---------------------------------
c:\Program Files\FusionInventory-Agent>fusioninventory-agent.bat
Free to wrong pool 851a120 not 3d9f10 during global destruction.
---------------------------------
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    perl.exe
  Application Version:    5.18.2.2
  Application Timestamp:    534d2a2b
  Fault Module Name:    perl518.dll
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    534d2a2b
  Exception Code:    c0000005
  Exception Offset:    0000000000109ae6
  OS Version:    6.1.7601.2.1.0.256.4
  Locale ID:    1037
  Additional Information 1:    1101
  Additional Information 2:    1101a7c8721d481c1daaa32557472204
  Additional Information 3:    b361
  Additional Information 4:    b361293c9a92f0f7d6544fd5871d28ff

production: GLPI 0.84.4 + Fusioninventory Plugin 0.84+3.5 + OSC NG 2.1 (Ubuntu 12.04.4) + FusionInventory agent 2.3.15 64-bit (Windows7)

Re: Windows Agent v.2.3.15 keeps crashing

I have exactly the same problem, 64bit 2.3.15 von 64bit Win7 Prof.
Have you tried the 32bit client on x 64Windows 7 Systems yet?
If not i would do this later to see if this fixes the problems.

3 (edited by maltyx 2015-02-25 18:46:04)

Re: Windows Agent v.2.3.15 keeps crashing

Yes, I have tried the 32-bit version (on 2 different PCs) - the result is the same - application crash..
It seems that its crashing during an update process of glpi information after making an inventory /or discovery job..

production: GLPI 0.84.4 + Fusioninventory Plugin 0.84+3.5 + OSC NG 2.1 (Ubuntu 12.04.4) + FusionInventory agent 2.3.15 64-bit (Windows7)

Re: Windows Agent v.2.3.15 keeps crashing

hmm, ok have to test .14 then (i left that version out).
btw, its not related to the FI_GLPI Plugin version as i tested 2.3.15 with the new 0.85+1.0 and 1.1 only.

Re: Windows Agent v.2.3.15 keeps crashing

well, I can't tell exactly what is related to ... but I have tried agent versions from 2.3.11, 2.3.14, 2.3.15 (32 and 64 bit) on 4 or 5 different machines .. all of them are crashing and does not finish their jobs ... and I can't see something suspicious in the debug logs, just a message like in my first post here

production: GLPI 0.84.4 + Fusioninventory Plugin 0.84+3.5 + OSC NG 2.1 (Ubuntu 12.04.4) + FusionInventory agent 2.3.15 64-bit (Windows7)

6 (edited by mir7 2015-03-19 09:13:24)

Re: Windows Agent v.2.3.15 keeps crashing

agent version 2.3.16 - the result is the same - application crash..

Windows 7 32-bit (Agent is also 32-bit version)





production: GLPI 0.84.8 + Fusioninventory Plugin 0.84+3.5 + FusionInventory agent 2.3.16 32-bit (Windows7)

7 (edited by maltyx 2015-03-22 14:08:54)

Re: Windows Agent v.2.3.15 keeps crashing

same to me with agent version 2.3.16 64-bit
------------------------------------
after making and sending network inventory to GLPI the last entry in agent's log was: [Sun Mar 22 15:58:11 2015][debug] cleaning 1 worker threads

production: GLPI 0.84.4 + Fusioninventory Plugin 0.84+3.5 + OSC NG 2.1 (Ubuntu 12.04.4) + FusionInventory agent 2.3.15 64-bit (Windows7)

Re: Windows Agent v.2.3.15 keeps crashing

to DD,
can you, please, to point to any possible solution of Agent's crashing on Win 32/64 stations?
Agent's logs does not help a lot ... the last string before perl's crash pop-up is like following - [debug] cleaning 1 worker threads
and that's it ...
Thank you.

production: GLPI 0.84.4 + Fusioninventory Plugin 0.84+3.5 + OSC NG 2.1 (Ubuntu 12.04.4) + FusionInventory agent 2.3.15 64-bit (Windows7)

Re: Windows Agent v.2.3.15 keeps crashing

The problem is not solved. We need help.

Re: Windows Agent v.2.3.15 keeps crashing

I'm having the same issue running FusionInventory-Agent v2.3.17 x64 has anyone found a fix for this?

11 (edited by emerynelson 2016-06-03 07:27:55)

Re: Windows Agent v.2.3.15 keeps crashing

Hi,

Even I Tried this thing. The Problem occurs even with the 32bit client on x 64Windows 7 System. My friend gave me a fix for this, trusting him I followed the fix but nothing significant happened. He is saying he will get back to me with the solution, but I thought it's better to ask on relevant forum. Please help with the fix.

___________________
Thanks,
Emery Nelson

Drupal Development India

Re: Windows Agent v.2.3.15 keeps crashing

There is a RC to test https://bintray.com/g-bougard/generic/f … view#files

Co-leader, official developper
DCS official PARTNER: dcs.glpi@dcsit-group.com

Re: Windows Agent v.2.3.15 keeps crashing

I did not get this problem. I have genuine O.S. May be that is the reason.

Thanks
http://www.joeotoole.net/