Topic: Windows Agent v2.3.21 doesn't update software inventory
I am new to FusionInventory and I installed the agent on 16 computers that all sent their initial inventories successfully. The server and the agent both show that they have contacted one another, but when I installed Microsoft Office 2016 on one of the PCs, the inventory on the server does not show Office on the list of software installed on the PC.
Any suggestions on where to start looking for the problem? It is a stock build of GLPI and FusionInventory Plugin. No rules have been changed or added.
Thanks in advance for your help.