Topic: Agent not submiting inventory

Hi!

We're trying the glpi + fusion as a solution for us, and we're now setting everything up, using the 0.90+1.5 and 2.3.21 versions.

We installed manually some agents and everything was fine, then yesterday we tryed the vbs remote install, and worked. But some computers are not sending the inventory to the server. I don't know if it's a bug or something between client and server, like proxy, the thing is, some computers are working and some are not. I let only serial + uuid update and import rules active.

I'll give you a log from a Windows 10 computer. It seems like everything is fine, but it's not in the computers list.

[Thu Dec 28 09:20:11 2017][info] sending prolog request to server server0
[Thu Dec 28 09:20:12 2017][debug] forking process 0 to handle task Inventory
[Thu Dec 28 09:20:13 2017][info] running task Inventory
[Thu Dec 28 09:20:15 2017][debug] module FusionInventory::Agent::Task::Inventory::Win32::Bios disabled because of FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Bios
[Thu Dec 28 09:20:15 2017][debug] module FusionInventory::Agent::Task::Inventory::Win32::Memory disabled because of FusionInventory::Agent::Task::Inventory::Generic::Dmidecode
[Thu Dec 28 09:20:15 2017][debug] Running FusionInventory::Agent::Task::Inventory::AccessLog
[Thu Dec 28 09:20:15 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic
[Thu Dec 28 09:20:15 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode
[Thu Dec 28 09:20:15 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Battery
[Thu Dec 28 09:20:15 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Bios
[Thu Dec 28 09:20:16 2017][debug] Running FusionInventory::Agent::Task::Inventory::Virtualization
[Thu Dec 28 09:20:16 2017][debug] Running FusionInventory::Agent::Task::Inventory::Virtualization::Vmsystem
[Thu Dec 28 09:20:16 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32
[Thu Dec 28 09:20:16 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::OS
[Thu Dec 28 09:20:16 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Memory
[Thu Dec 28 09:20:16 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Ports
[Thu Dec 28 09:20:17 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Slots
[Thu Dec 28 09:20:17 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Firewall
[Thu Dec 28 09:20:17 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Networks
[Thu Dec 28 09:20:17 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Remote_Mgmt
[Thu Dec 28 09:20:17 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Screen
[Thu Dec 28 09:20:17 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Softwares
[Thu Dec 28 09:20:17 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Storages
[Thu Dec 28 09:20:17 2017][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Timezone
[Thu Dec 28 09:20:18 2017][debug] Using DateTime::TimeZone to get the timezone name
[Thu Dec 28 09:20:19 2017][debug] Running FusionInventory::Agent::Task::Inventory::Provider
[Thu Dec 28 09:20:19 2017][debug] Running FusionInventory::Agent::Task::Inventory::Virtualization::HyperV
[Thu Dec 28 09:20:19 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::AntiVirus
[Thu Dec 28 09:20:19 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::CPU
[Thu Dec 28 09:20:21 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Chassis
[Thu Dec 28 09:20:21 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Controllers
[Thu Dec 28 09:20:23 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Drives
[Thu Dec 28 09:20:23 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Environment
[Thu Dec 28 09:20:24 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Firewall
[Thu Dec 28 09:20:24 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Inputs
[Thu Dec 28 09:20:24 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::License
[Thu Dec 28 09:20:25 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Modems
[Thu Dec 28 09:20:25 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Networks
[Thu Dec 28 09:20:25 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Ports
[Thu Dec 28 09:20:25 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Printers
[Thu Dec 28 09:20:25 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Slots
[Thu Dec 28 09:20:25 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Softwares
[Thu Dec 28 09:20:25 2017][warning] 'scan-profiles' configuration parameter disabled, ignoring software in user profiles
[Thu Dec 28 09:20:28 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Sounds
[Thu Dec 28 09:20:28 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Storages
[Thu Dec 28 09:20:29 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::USB
[Thu Dec 28 09:20:30 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Users
[Thu Dec 28 09:20:30 2017][debug] Running FusionInventory::Agent::Task::Inventory::Win32::Videos
[Thu Dec 28 09:20:30 2017][debug] Section HARDWARE has changed since last inventory
[Thu Dec 28 09:20:30 2017][debug] Section DRIVES has changed since last inventory
[Thu Dec 28 09:20:30 2017][debug] [http client] Using Compress::Zlib for compression
[Thu Dec 28 09:20:33 2017][debug] Agent memory usage before freeing memory: 93319168
[Thu Dec 28 09:20:33 2017][info] FusionInventory Agent memory usage: 2867200

Re: Agent not submiting inventory

Well, i disabled the rules "Computer constraint (name)" and "Computer import denied" that denies imports... but I'll be true... I don't know what this rules are for.

Can someome bring me some light on it?