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agent's information does not transported to server
#1
good day,

SCENARIO: We are currently suffering inventory problem with our assets, there are computers which have many duplication and worse is the number of duplicated pcs are increasing everytime new computer is added.

ASSUMPTION: So i planned to update our versions, from 2012 GLPI and Plugin versions to what is now the latest GLPI and Plugin versions. Maybe this could be the answers the duplication problem.

We have the database which is restored too, so therefore the new version of GLPI 0.84.5 is having a database which was used during the GLPI version 0.83.6.

after i successfully installed the GLPI with the ( restored ) previous database. I add the latest plugin version of fuisonInventory for GLPI ( 0.84+2.2). Going to the agent's PC, i installed the latest fusionInventory-agent 2.3.8 (for x64 ) and fusionInventory-agent 2.3.6 ( for x86 ) ....

however...

PROBLEM: The current Agent's information doesn't shows in the ASSETS -> COMPUTER however when i look its info in PLUGIN -> FUSIONINVENTORY -> GENERAL -> AGENTS MANAGEMENT it shows that fusioninventory was conducted ... also i look in the database in the GLPI_COMPUTER table the date modified field was changed, therefore the "force inventory" conducted to the agent's computer done a change in the server side.. but why it did not shows the details that must be showing up.

Sad
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